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Seeing the correct transactions is vital to paying sales taxes properly, arap-maya. I can help you troubleshoot and verify the dates to understand how they're displayed in the report.
Let's begin by opening the Sales Tax Liability Report that summarizes the breakdown of sales tax for all transactions during the reporting period. To confirm the dates of entries, click on the amount under the Gross Total. I'm adding a screenshot below for reference:
If everything's accurate, access your QuickBooks account via incognito or private window. This mode doesn't retain cache, so we can check if it's a webpage issue. Here are the keyboard shortcuts you can use:
- For Firefox, press Ctrl + Shift + P
- For Chrome, press Ctrl + Shift + N
- For Safari, hold down Command + Shift + N
Once signed in, review and customize the report period to July. If it works, I recommend clearing the default browser's cache to start with a clean slate. You can also use other supported browsers for alternatives.
If you're using the earlier sales tax system, refer to this article to associate the entries with the payment: Manage sales tax payments in QuickBooks Online. It includes what you can do to fix errors you may encounter.
Save this material for your guide in the filing process: File your sales tax return and record sales tax payments in QuickBooks Online.
Please fill me in for additional questions about handling sales tax settlements or overseeing business dealings. We, in the Community, are always here to help you.
