Hi melainag,
You'll want to make sure that you've used custom item fields to track your product and services information.
Here's how:
- Click Lists on the upper menu.
- Select Item List.
- Double-click any item on the list to open and edit it.
- Select Custom Fields. Then click Define Fields.
- Name your custom field in the Label column.
- In the Use column, select the checkbox to turn on the custom field.
- Click OK.
Once done, you can track custom fields to sales forms. Then, ensure to add them to reports. Although, not all reports will show custom fields. Here's an article for the detailed steps and visual guide: Create and Use Custom Fields in QuickBooks Desktop.
For more information about inventory, you can check out this link: Inventory And Projects.
Post a reply below if you have any other concerns. I'll be right here to help.