Trying to run Cash Compensation Report for PPP compliance. Have entered start date and end date properly. Run Report produces "No records for the selected period".????

Hi there, brussell1.

I appreciate you for entering the start date and end date correctly to run the report properly.

Since the report shows "No records for the selected period", it might be your regular browser is experiencing some issues. That's why the report appears unusual behavior. With this, I recommend logging in to your QuickBooks account using a private browser. This is to rule out the possibility of a web-page issue, and private browsing doesn't store local files or cache.

Use these keyboard shortcuts based on the browser you're using.

• For Firefox, press Ctrl + Shift + P.
• For Chrome, press Ctrl + Shift + N.
• For Safari, hold down Command + Shift + N.

If it works in incognito, I suggest clearing the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. If the steps above didn't work, use another supported browser as an alternative.

Please refer to this article to see information on how QuickBooks Online makes finding transactions quick and easy with the search function: Search for transactions.

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.

This action produced the report that I was looking for!  Changed from Chrome to Firefox and things workd fine.    Yet, after running the reports successfully, I returned to Chrome, ran the requested report, and it produced the report fine.  I'm just very happy to have produced what I was looking for.  Thanks very much for the assistance.  Greatly appreciated.