Hi rick28,
You can update your payment method through our Customer Account Maintenance Portal site (CAMPs) instead. From there, you'll be able to manage your subscription in one place. I'll guide you how.
- Sign in to your account in this link https://camps.intuit.com/.
- Find your subscription in the Products & Services list.
- Click on Details and find Payment Method in the Billing Information section.
- Select Edit and update your payment method.
- Click on Save and Close once done.
You'll learn more about managing your QuickBooks Desktop account in this link: What is CAMPs and how do I use it?.
Keep us posted if you have further questions. We'll be right here to help.