Unable to enter bank account routing and account numbers

Open your company file and try running the Condense Data utility with any scenario. Did you encounter any error message?

Hello, Catellus.

It's my pleasure to assist you today.

You appear to have made two posts in the Community with the same concern. We already provided an answer to your first post. If you aren't notified, you can read through this link: https://quickbooks.intuit.com/learn-support/en-us/account-management/desktop-2024-pro-unable-to-sign...

Keep us posted if you have clarification or other QuickBooks-related queries. I'm always here to help you.

4Gal, thanks but alas the problem is still there after running Condense Data.

Gebel, two different issues.  You might want to re-read my posts more carefully.

Consider to install the trial version of QB Desktop 2024 Enterprise . Did you encounter the same issue?

I understand the importance of entering your bank account routing and account numbers while using QuickBooks Desktop, @Catellus Engineering.

I can see that you have already taken the necessary troubleshooting steps to fix the issue you're facing. However, since the problem still persists, I recommend contacting our customer support team for further assistance. They have the required tools and expertise to investigate the matter and provide appropriate solutions. Here's how: 

1. Open QuickBooks. 
2. Go to Help and select QuickBooks Desktop Help/Contact Us on your top navigation panel.
3. Choose Contact Us.
4. Enter a summary of your issue, then Continue. 
5. Sign in to your Intuit account, choose Continue, then Continue with my account. 
6. We'll email a single-use code. Enter the code and select Continue. 
7. Choose whether to chat with us or Have us call you.

Please note that for Pro, Premier, and Plus, the support hours are from Monday to Friday, from 6 AM to 6 PM. For Enterprise, any time, any day.

You can visit this article if you want to add and match transactions in your Bank Feeds: Add and match Bank Feed transactions in QuickBooks Desktop.

The Community space is always here if you need further assistance with your bank account routing and account number in QBDT. We're always here to assist you.

Hi 4Gal, well, I cannot afford Enterprise for my one-person business.  So were the issue to go away there, it would be moot.  I just took some time, installed 2024 on another old Windows 10 system, and the account information is just fine when restored from backup.  For this reason, and because (as mentioned in another post) I cannot login to my Intuit account on the Windows 11 system, I think I am, sadly, going to drop the new system back to Windows 10.

Thank you for your help, it is appreciated!