Unable to update your company information. Please sign out and try again later. If the issue persists, please contact support. true

Hi there, @usha3. It's our priority to ensure things run smoothly. Let me share some troubleshooting steps to fix the issue.

Most common issues in QuickBooks Online are usually a result of too much accumulated historical data. Whenever you visit a website, it saves some information from the web page in its cache and cookies. These files allow the websites you visit most often to load faster. Not to worry, clearing them will do the trick.

First, let's try accessing your account through an incognito window to rule out the possibility of a webpage issue. You can refer to these shortcut keys to open an incognito window in all supported browsers:

• Chrome: Ctrl+Shift+N
• Firefox: Ctrl+Shift+P
• Safari: Command+Shift+N

If you're not getting the same error after updating your company info, switch back to your regular browser. Then, clear its cache. This way, you can access QuickBooks with a clean slate. You can also use a different supported one.

Additionally, we have an awesome guide for updating your account. Check out this link: Manage Billing, Payment, and Subscription Info.

You're always welcome to leave a reply on this thread if you need help with other tasks in QuickBooks. I'd be glad to lend a helping hand. Have a good day!

Same error with incognito. Still unable to add new payment method. 

still unable to add payment method / new credit card with incognito mode as well. Same error.

I've got you back to ensure you can add a new payment method in QuickBooks, Louis.

I appreciate you performing some steps to get this fixed and still experiencing the same hitch, I can direct you to the right team who can check your account. We have a dedicated team for customer service who can check on system issues in the program. Here's how to contact our Support:

Utilize the Help option to contact. Here's how:

1. Log in to your QuickBooks Online company.
2. Click the Help button.
3. Click the Contact us button.
   

If you have any other QuickBooks concerns, you may check our help articles for your future reference: QBO help articles.

If there's anything else that I can help you with, please let me know in the comment section below. Take care and stay safe.