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Good afternoon, @CRLACKEY612. 

Hey newcomer! Let's work together and get this problem handled. 

Performing some troubleshooting steps may work in this case. Let's try using a private browser or incognito window to resolve this. Here's how depending on your session: 

• Google Chrome: Ctrl + Shift + N 
• Internet Explorer/Firefox: Ctrl + Shift + P 
• Safari: Command + Shift + N 

This is just to ensure that it isn't a browser or browser history problem. If this works, go back to the regular session and clear your browser's history. 

If the issue persists, please reach back out and we'll get you taken care of. I'll be just around the corner if you need me. 

Thanks for keeping us updated on the result when you tried the troubleshooting steps, CRLACKEY612.

I also checked the screenshots that you shared and it looks like we still need more information to fully understand where the amount is coming from. I would suggest reaching out to our chat or phone support team. They will be able to do a screen share with you to get more details about the report and determine what's causing the issue. 

Here's how:

1. Click the Help menu in the upper-right hand corner of your QBO account.
2. Type in "Talk to a human" in the chatbox, then press Enter.
3. Select Get help from a human.
4. Click Chat with us or Have us call you.

Feel free to check out these articles if you need more references and guidance when running reports in QBO: 

• Common Custom Reports in QuickBooks Online
• Memorize Reports in QuickBooks Online

You can always reply or reach out to us again if you need anything else from us. We're always here to guide and assist whenever you need help.