Upgrading

Which year's version of QB Desktop are you running? You can purchase the new QB Desktop 2024 Pro Plus or Premier Plus to upgrade your version. You don't need to bother with that old “account number”. Call Sales team to purchase the new license. Another option, contact @Fiat Lux - ASIA to purchase the license + you can get $100 cashback.

You'll want to use the license number method when upgrading your QuickBooks Desktop (QBDT) version, @Long time user1. Let me discuss the details below.

To start, make sure that you have purchased your QBDT 2024 version and have your license number handy as this is necessary for this process. Then, follow these steps to proceed:

1. Start by downloading the QBDT Manager.
2. Select the QuickBooks License Agreement and click Let's get started.
3. From there, enter the license number to look for your QBDT 2024 and tap Search.
4. Pick the email address you want to receive OTP. Enter it in the dedicated field once received.
   
   
5. After that look for your QBDT 2024 and hit Install.
6. Once done, select Open QuickBooks and activate it.

For other options and additional details to upgrade your company file, please refer to this article: Upgrade QBDT Pro Plus, Premier Plus, or Enterprise.

Regarding the contact associated with your account number, you can request our team to change the primary contact since the current primary contact is no longer associated with your company. See Steps 1-3 of this article for the process: Request to be the primary admin or contact.

Nonetheless, you can always reach out to our live support team to request assistance in upgrading your QBDT version flawlessly.

Once everything is good, you can proceed to update your company file so you can now use it using your QBDT 2024 version.

I'm all ears if you have any other queries about upgrading your QuickBooks versions. I'll get back to ensure everything is taken care of for you. Have a great day ahead!