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Company Admins beware!! I just discovered that Quickbooks Online has changed the user set up information and for standard limited customer and vendor users, the user is able to see our business financial information, which includes our profit and loss information for our business. I was told the only way to change this is to pay an additional $110 per month to upgrade my subscription. This is completely unacceptable, as this should be a basic function for even the lowest subscription plan. The financial information of a business is extremely confidential and should not be able to be accessed by our employees in order for them to use other functions of this program. Something needs to be done about this ASAP. Requiring us to pay them more money in order to protect the privacy of our businesses is extortion and needs to be fixed immediately!!
I recognize the importance of securing financial information, PBuilding.
Please be assured that we take all possible precautions to protect your data, and we remain committed to maintaining the security and privacy of your confidential information. We are committed to ensuring our security measures are of the highest standards.
Meanwhile, when you choose limited access and then select both customers and vendors, the user can:
For a detailed overview of each user role, including their respective access levels and instructions on assigning them to different users, you can read this article: User roles and access permissions.
On the other hand, you can modify the user role in all QuickBooks versions.
Here's how:
I've added a screenshot for visual reference.
Moreover, to know the maximum number of accounts or users you can have at one time, refer to this article: Usage limits in QuickBooks Online.
You're always welcome to connect with me if you need further clarification regarding user roles and permissions. Just click the reply button below to submit your queries.
I need my users to be able to do all of the functions that you have listed below, without them being able to have access to the profit and loss information for my business. That used to be possible with your program and I don't know when it changed, but it is a huge issue. The only other option, besides paying an additional $110/month for an upgraded subscription, is to give my user no access, which does not allow them to do their job.
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