Welcome to the Community space, @useresinger.
You can find the toolbar in the left navigation at the very top of your company name. It is also called a hamburger icon and it remains as is while you're navigating your QuickBooks account.
However, while creating your sales or purchase transaction, the create transaction window will cover the entire space. You'd only see the toolbar again once you finished creating your transactions. You can visit the QuickBooks Blog for more insights about the navigation updates: QuickBooks Launches New Navigation.
I've attached a screenshot for your visual reference:
In case you haven't seen the toolbar, we can try a few troubleshooting steps to better isolate this issue. Let's begin by using a private browser to know if it's the browser that's causing this unexpected behavior.
Check out these shortcut keys:
- Press Ctrl + Shift + N for Google Chrome
- Hit Ctrl + Shift + P for Mozilla Firefox
- Hold Command + Shift + N for Safari
If it works, we'll have to go back to your regular browser and clear the cache to free up storage space and speed up your browsing experience. Otherwise, you can use other supported browser.
In case you need tips and related articles in the future about the "How Do I" steps in QuickBooks Online, visit our QuickBooks Community help website for reference: QuickBooks Help Articles.
Please don't hesitate to tag my name in the comment section if you have additional questions about QuickBooks. I'll always have your back. Have a nice day ahead!