cancel
Showing results for 
Search instead for 
Did you mean: 
bfox-selectlabsl
Level 1

Why am I being asked to verify a photo and a text code entered every time I login? This is an inefficient time suck.

 
2 Comments 2
Charies_M
Moderator

Why am I being asked to verify a photo and a text code entered every time I login? This is an inefficient time suck.

Hi there, bfox-selectlabsl.

 

What you're seeing is a CAPTCHA and verification code based on the browser you're using.

This occurs when you log in to your account to a different browser. Moreover, if the browser is set to "do not remember history", every time you log in to your account it will ask for CAPTCHA and email validation code.

 

In QuickBooks Online (QBO), we don't have an option to disable the CAPTCHA and email verification code. 

 

But I'd be glad to share a few insights about this, I recommend checking out this article to know how to remove CAPTCHA verification in your browser: How to Remove Captcha-Verification.systems Pop-ups [Chrome, Firefox, IE, Edge].

 

The Community is always open if you have other questions while logging in to your account. I'll be around to help. Wishing you a great day ahead!

Charies_M
Moderator

Why am I being asked to verify a photo and a text code entered every time I login? This is an inefficient time suck.

Hi, bfox-selectlabsl.

 

Hope you’re doing great. I wanted to see how everything is going about the verification prompt when logging in to your account? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.


Looking forward to your reply. Have a pleasant day ahead!

Need to get in touch?

Contact us