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useralcantar512
Level 1

Why cant i link my account to quickbooks? Ive called my bank already and its not on their end?

Im getting an error code of 102
2 Comments 2
Pete_Mc
Community Champion

Why cant i link my account to quickbooks? Ive called my bank already and its not on their end?

Frequently people will tell you to just go into that one account and try to manually run the bank update. 

 

My best luck has been to disable the online banking link and then go back in and reconnect to your bank.

 

SarahannC
Moderator

Why cant i link my account to quickbooks? Ive called my bank already and its not on their end?

Hello there, useralcantar512.

 

The errors code 102 usually resolve within 24 hours. In the meantime, you can manually update the bank account from the Banking page at least three to five times. This ensures QuickBooks refreshes the connection from your bank. Here's how:

 

  1. Go to Banking on the left panel.
  2. Click the Update button, and wait for the process to complete. 

 

On the other hand, if it's your first time to link your bank account in QuickBooks, we can use a different browser to connect your account with QuickBooks. Please check to see the list of browsers supported by QuickBooks Online.

 

To keep your transactions organize, you can use these articles for additional reference:

 

 

Let me know if you have other questions. Take care always and stay safe.

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