Solved: Why does a PO disappear? I received a partial from a vendor and now the PO no longer appears on the Open PO report nor can I receive any of the other items.

Why does a PO disappear? I received a partial from a vendor and now the PO no longer appears on the Open PO report nor can I receive any of the other items.

Hello there, aUSERid1.

Let me share information about receiving a partial purchase order in QuickBooks Desktop.

Usually, receiving a partial purchase order will keep the entry open as it hasn't been received fully yet. Hence, ensure changing the quantity of an item instead of the amount received. This can avoid closing the purchase order to help you receive the remaining items accordingly.

Here's how you can receive a partial purchase order with a bill:

Proceed to the Vendors menu.
Choose Enter Bills and select a vendor.
Select Yes once Open POS Exist pop-ups or click on Select PO.
Choose the existing purchase order, then OK.
Under the QTY column, change the quantity depending on the number of items you received.
Click on Save & Close.

If you're not using a bill, review this article for guidance: Receive inventory. Similarly, update the number of received items from the QTY column.

Moreover, to help you track the money you owe from your vendors, consider scanning this material: Accounts Payable workflows in QuickBooks Desktop.

Feel free to click the Reply button for additional questions about receiving a partial purchase order or other related concerns in QuickBooks Desktop. We're always here to lend a hand.