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Dali748
Level 3

Why Doesn't "Total Schedule C Deductions" Deduction Column on Website Not Match "Tax Details" Download File?

Hi,

 

When I go under my "Taxes" menu and view the "Total Schedule C Deductions" section, I see the "Deduction" column seems to show properly.  

 

However, when I use the "Download Tax Details" function and download the Excel file.  The "Deduction" column in the file is drastically lower than what the website shows.  

 

Why would the file show different amounts than what the website shows?  This doesn't make sense to me.

 

Thank you.

Solved
Best answer February 19, 2024

Best Answers
Dali748
Level 3

Why Doesn't "Total Schedule C Deductions" Deduction Column on Website Not Match "Tax Details" Download File?

I don't know what happened but I refreshed the page and now the "Taxes" section on the website and the file I downloaded seem to show the same amounts.  It seems like QBSE can be buggy in the way it generates and shows data.

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3 Comments 3
Ethel_A
QuickBooks Team

Why Doesn't "Total Schedule C Deductions" Deduction Column on Website Not Match "Tax Details" Download File?

Hello there, @Dali748.

 

This is an unusual behavior that you got different amounts with Taxes and Download Tax Details in QuickBooks Self-Employed.

 

That being said, I recommend contacting our Customer Care team. They can check your account and investigate further the cause of this issue.

 

Here's how:

 

  1. Go to Help (?) and select Contact Us.
    Note: If you’re using the QuickBooks Self-Employed app, tap the + button and select Ask QB Assistant.
  2. Enter “talk to a human”, then select Continue.
  3. Select which way you want to connect with us.
    • Have us call you - Get a call from a support expert.
    • Chat with us - Start a conversation with a support expert.

 

Lastly, I'm also adding here some references that you can visit about how categories are shown in reports and on how you can itemize your deductions in QBSE:

 

You can always visit me here if you have any other questions with Taxes in QuickBooks Self-Employed. I'm ready to help. Have a great day!

Dali748
Level 3

Why Doesn't "Total Schedule C Deductions" Deduction Column on Website Not Match "Tax Details" Download File?

I don't know what happened but I refreshed the page and now the "Taxes" section on the website and the file I downloaded seem to show the same amounts.  It seems like QBSE can be buggy in the way it generates and shows data.

NinoNorth
QuickBooks Team

Why Doesn't "Total Schedule C Deductions" Deduction Column on Website Not Match "Tax Details" Download File?

Thank you for letting us know that your concern about the tax section and the file you downloaded is now fixed, @Dali748.

However, we will take note of your feedback about system performance concerning generating data.

 

Please let me know if you have more concerns about QuickBooks Self - Employed. I'll be around to help.

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