Why is my business account linked to other quickbook accounts

Hello there, Jean.

Thank you for bringing your concerns about your business account connections to our attention. I'm here to ensure they are well managed securely and correctly.

When you mention your business account, are you referring specifically to a bank account? If it's a business bank account and other users have access, they might have established the connection.

If the issues involve a type of business account other than a bank account, please provide more specific details about the account and the problems you're encountering. This information will allow us to identify the issue more accurately. A screenshot of the issue would help us understand and address your concerns more effectively.

I've also included a detailed resource on reviewing categories for automatically downloaded transactions when you connect your bank to QuickBooks Online: Categorize online bank transactions in QuickBooks Online.

If you need more help linking your business account in QuickBooks, please use the Reply button below. The Community is ready to assist you efficiently.

This was the first time using the merchant for personal services so they could not have had access to my business checking account number.  It appeared as an option to pay account within their Quickbooks online payment of the invoice.  How can they have established the connection?  Can this feature be turned off in Quickbooks online so other Quickbook users do not automatically have access to my information.  

QuickBooks doesn't automatically link business accounts, Jean. Let's dig deeper into this matter.

There's no direct way that other users can view your information. The connection between accounts would have to be authorized by the account holder during the payment setup process. It’s possible that your business account was added as a payment option if someone with authorization linked it.

If you signed up for Autopay, it's also one of the reasons why your checking account number appears on the invoice. To cancel autopay, follow the steps below:

1. Select Manage payment in the confirmation email.
2. Sign into your Intuit Account.
3. Select Cancel autopay.

Otherwise, I recommend reaching out to our Payment Support to investigate why your checking account appeared as a payment option. They can securely access your account details and provide further assistance.

Find out how to update your business and account information for your QuickBooks Payments account.

You can count on us when it comes to handling accounts linked in QuickBooks. Just share your inquiries below and we'll assist you promptly.