Welcome, @Patsy1952 and thank you for coming to the QuickBooks Community for assistance.
I have some insight on how to remove transactions on the reconciliation page.
There are things that need to check before removing the transactions that aren't showing in the bank statement.
- Check the transaction date and double-check your bank statement for that time period.
- Take note of the date and amount of the transaction.
- Run a Past Reconciliation report for those dates.
Here's how to get you on the reconciliation page to enter R.
- Go to the Accounting menu and select Chart of Accounts.
- Choose the account you're reconciling and click View register.
- Find the transaction and select it to expand the view.
- If the box in the checkmark column is blank or has a C, make sure the transaction is accurate.
- Select the box in the checkmark column until you see an R. If there's already an R in the checkmark column, leave it alone.
- When you're done, select Save.
If the steps above are not working, you can refresh the page or press F5.
I've added this link for more information on removing transactions: Fix issues at the end of a reconciliation in QuickBooks Online.
Let me know if you have other concerns about reconciling. I'm always here to help. Have a good one.
