I truly value your efforts and commitment in trying to resolve this issue, bookkeeper114. To fix this right away, I recommend contacting our live support team to investigate further why you're unable to connect your bank account to QuickBooks Online (QBO).
Our live support team can offer a detailed analysis to identify the root cause of the error you're encountering in connecting your bank accounts.
Here's how:
- Log into your QBO account.
- Navigate to the Help (?) icon located in the upper right corner of the page.
- Click on the Assistant tab for support from the QB assistant, or go to the Search tab and type in Contact Us to receive help from a specialist.
- Select your preferred method of connecting with them:
- Callback - to reserve your spot and get someone to call you back
- Chat - to start with a conversation with an expert through chat
Please take note of the supporting hours of the Live Support Team. For more information, refer to this article: Get help with QuickBooks products and services.
Once everything is resolved on your end, I suggest checking out these articles to help you categorize your transactions and reconcile your account seamlessly:
Please let us know if you still have any additional concerns there in connecting your bank accounts in QBO, so that we can cater to your additional concerns right away.
