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coshumphrey
Level 1

Anyone know when the PayPal issue will be fixed so we can add it to our import list?

 
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Best answer February 10, 2020

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Fiat Lux - ASIA
Level 15

Anyone know when the PayPal issue will be fixed so we can add it to our import list?

@coshumphrey 

For the time being, utilize another connector.

https://synder.grsm.io/quickbooks

 

 

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2 Comments 2
MarsStephanieL
QuickBooks Team

Anyone know when the PayPal issue will be fixed so we can add it to our import list?

Hi there, coshumphrey.

 

Our system engineers are now working diligently in resolving the issue. Even though it is being worked on there is no specific time frame for it to be completed, due to the complexity involved in making sure any fix doesn't cause problems in another area of the program.


Please reach our Customer Care team to include you in the lift of affected users. You will be notified by email as soon as a resolution to the issue is made available.


As an alternate solution, we have an option to manually upload transactions from Paypal to QB Online. You need to download the PayPal statement to a .csv file and upload it in QBO. You may visit this article to know the steps on how to manually upload transactions.

 

Let me know if you have other concerns. Your patience is much appreciated.

Fiat Lux - ASIA
Level 15

Anyone know when the PayPal issue will be fixed so we can add it to our import list?

@coshumphrey 

For the time being, utilize another connector.

https://synder.grsm.io/quickbooks

 

 

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