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jess-athleticedg
Level 1

Anyone still having issues with FNB transactions coming through after "the issue was resolved"?

 
1 Comment 1
MarkAngeloG
QuickBooks Team

Anyone still having issues with FNB transactions coming through after "the issue was resolved"?

Hi there, Jess.

 

The issue with FNB transactions not coming through has already been resolved. First National Bank has implemented an update about this fixed issue. However, I'm here to assist you if you still encounter problems with FNB transactions not coming through. You'll need to manually update your bank in QuickBooks Online to implement this update.

 

Here's how:

 

  1. On the left menu, select Transactions, then click Bank Transactions.
  2. Select the bank, then click Update.

 

If your transactions are still not coming through, I recommend contacting our QuickBooks support team so they can investigate your account and find a solution as soon as possible.

 

Moreover, after downloading your transactions to QuickBooks Online, you may want to consider categorizing them into the proper accounts.

 

Let the Community know if you have further inquiries about FNB transactions with QuickBooks Online. We're always here to assist you.

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