Hello,
I’ve encountered a recurring issue in QuickBooks Online and could use some guidance. I use QuickBooks Payments to receive payments from clients, which are processed through QuickBooks Online. The challenge I’m facing is that many of these payments have similar amounts across multiple customers. For example, an invoice for $235.60 could apply to a dozen or more clients.
Sometimes, these payments hit my bank account as a batch, combining several payments into one deposit. I track my outstanding invoices, and QuickBooks Payments handles that automatically and correctly. However, it becomes even more confusing when I make check deposits. I see the total deposit amount, but I have no idea which client payments it corresponds to.
When these bank transactions appear in QuickBooks Online, I’m prompted to categorize them by selecting a customer or vendor and assigning a category. Since these transactions are related to invoices, I’m unsure if they should be categorized as sales or if there’s a better approach. Should I be excluding these transactions, as I already track sales through my invoicing system?
Any advice on how to handle these transactions would be greatly appreciated.
Thanks in advance for your help!
