Hello, AWORTHY.
I'll barge in and give some details about the automatic posting of net pay to the bank accounts in QuickBooks.
The net pay will always post on the bank register after running payroll. The posting depends on the account mapping on your payroll settings. If you'd like to check the mapping settings, you can follow these steps:
- Go to the Gear icon, then select Payroll settings.
- Scroll down and go to Accounting, then click the Pencil icon.
- Check the mapped bank account
Regarding the second posting, it looks like it came from the Online Banking feature. If you've added it instead of matching it to the current record, you'll want to undo it to remove the transaction from your books. Then, match it accordingly to the net pay salary payment.
To undo the record:
- Go to the Banking page.
- Select your bank account (mapped for payroll).
- Go to the Categorized tab.
- Find the added transaction, then click Undo.
However if you've already matched it with the correct bank register record and it still post as duplicates, I would recommend contacting our support.
They can securely check your payroll account and ensure the posting doesn't add any duplicates to your bank register. Here's how to contact them:
- Click the Help menu.
- On the chat box, select the Talk to a human option (or type it if it doesn't show up).
- Click the "I still need a human" option.
- Proceed with the Get help from a human link.
If you need to check your current payroll liabilities, you can run payroll reports to see the data you need. Check this article if you need a guide: Run payroll reports.
Do you have more questions about the payroll processes or how to handle your employees? Please let me know what you need to do. I'll help you complete it.
