bank balance doesn't match, is that ok?...

toddlerner · ‎March 24, 2021

hi, my linked business checking account balance doesn't match the number for that account in quickbooks (screenshot attached)...

i just updated/downloaded all transactions and matched them all, but the numbers don't match... are they supposed to match?

(I just migrated from qbd-mac to qbo and had to rematch all bank transactions for the year and that's where I am right now)

thank you for your help! -todd

DebSheenD · ‎March 24, 2021

Hello, toddlerner.

Thank you for sharing your concern in the Community. I'd like to share some insights about bank feeds.

From a business perspective, the bank and QuickBooks balance need to match when performing reconciliation and migration.

You also need to check why they don't match to fix them.

Here is some reason why balances not match:

Outstanding transactions
New transactions for a connected account
Duplicate transactions
Edited or deleted transactions
Credit card (liability) account

You may check this article that can help you on how to fix the differences between QuickBooks balance and Bank balance.

Please let me know if you have any additional concerns. I'm always here to help.

View solution in original post

DebSheenD · ‎March 24, 2021

Hello, toddlerner.

Thank you for sharing your concern in the Community. I'd like to share some insights about bank feeds.

From a business perspective, the bank and QuickBooks balance need to match when performing reconciliation and migration.

You also need to check why they don't match to fix them.

Here is some reason why balances not match:

Outstanding transactions
New transactions for a connected account
Duplicate transactions
Edited or deleted transactions
Credit card (liability) account

You may check this article that can help you on how to fix the differences between QuickBooks balance and Bank balance.

Please let me know if you have any additional concerns. I'm always here to help.

toddlerner · ‎March 24, 2021

ty! -todd

ShaneAster_X · ‎March 24, 2022

Hi @user21876,

If your bank register balance in QuickBooks Online doesn’t match your actual bank balance, several factors may cause the balances to vary. You would need to verify why they don’t match, and fix them accordingly.

Balances may not match for a number of reasons:

Outstanding transactions
New transactions for a connected account
Duplicate transactions
Edited or deleted transactions
Credit card (liability) account

[Removed]

If you’re still having problems with mismatched problems, you may also read these articles for further help:

I’m always here to assist you if you have other concerns. I’m just a post away.

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bank balance doesn't match, is that ok?...