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Buy nowPrevious treasurer resigned.
We removed him from our bank and added a new treasurer.
We removed his name as primary in QB (1 user version) and added the new Treasurer.
The bank balances are no longer updating.
Solved! Go to Solution.
Hi Treasurer2026, you can click the Update button to refresh the connection and update the balance. Otherwise, you would receive an error indicating a specific issue.
If there's no error, please ensure you can log in to your account directly via the bank's website. If you've updated your banking credentials, you can reflect those changes in QuickBooks using the steps below.
Here's how:
Before we wrap up, I suggest you explore QuickBooks Live Bookkeeping to streamline your accounting, maintain precise financial records, and access professional support. This could free up valuable time, allowing you to concentrate on expanding your business.
If you have any more questions or encounter further challenges, please don't hesitate to reply or start a new post. I'm here to help. Thank you for sharing your concerns!
Hi Treasurer2026, you can click the Update button to refresh the connection and update the balance. Otherwise, you would receive an error indicating a specific issue.
If there's no error, please ensure you can log in to your account directly via the bank's website. If you've updated your banking credentials, you can reflect those changes in QuickBooks using the steps below.
Here's how:
Before we wrap up, I suggest you explore QuickBooks Live Bookkeeping to streamline your accounting, maintain precise financial records, and access professional support. This could free up valuable time, allowing you to concentrate on expanding your business.
If you have any more questions or encounter further challenges, please don't hesitate to reply or start a new post. I'm here to help. Thank you for sharing your concerns!
Hi, Treasurer2026.
I’m following up to see if the solution we provided worked for you.
Did it resolve the issue, or are you still experiencing difficulties?
We're happy to assist further if you need any more help.
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