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Join nowGood Morning,
I logged into QB and noticed a huge discrepancy between my bank balance and QB. When I went into the bank register all my records have been gone with the exemption of a couple dates with transactions leaving me with a very small bank balance in quickbooks!
Try opening your QBO account on any private/incognito browser.
Thank you but this did not help.
Hello, Jlmar141.
I'll share some information on why your bank account has a lesser balance than your QuickBooks balance.
There are several reasons why your QuickBooks balance doesn't match your bank account balance. The following are the factors that are causing this discrepancy:
To fix this issue, manually update your bank account to ensure you have the latest transactions cleared from your bank. Then, you can open and match the balance. I'll show you how.
You can also review this article for additional information on fixing the balance: How to fix the difference between QuickBooks and bank balance.
For future reference, you can read this resource to learn more about fixing mismatched or miscategorized bank transactions in QuickBooks Online.
You're always welcome to ask any other questions about QuickBooks and bank balance. If you haven't fixed the balance, add any details below. I'll get back to help you again.
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