I know how you can fix bank error 101 in your QuickBooks Self-Employed (QBSE), redwoodcoastk9. I'll be pleased to walk you through the process so you can track your transactions seamlessly.
The error you receive will occur if you're attempting to add an inactive account without any transactions for the last 12 months or you haven't accepted the terms and conditions from your bank before adding them in QuickBooks. To address this, proceed to the following:
- Check if you can sign in to your bank's website without errors. With this, use another tab or a different browser.
- Review if there's an existing balance and transactions from the past 12 months to confirm that your account is active. If your account should be active and you can't access it, contact your financial institution directly for further assistance.
- Look for messages that need confirmation, such as terms and conditions. Ensure to acknowledge the prompt and get back to refresh your account in QBSE.
If the issue persists, I recommend accessing QBSE through a private window to avoid interruptions from corrupted cache files. These data can cause unexpected behaviors, including errors that affect your online bank feed connection. You can refer to these keyboard shortcuts depending on your browser:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Shift + Ctrl + P
- Microsoft Edge: Ctrl + Shift + N
Aside from that, you can perform other troubleshooting options outlined in this article: Troubleshooting browser problems.
On the other hand, you'll want to manually upload your transactions if the same behaviors continue to occur. Since this can cause duplicate transactions once your online bank feed is fixed, you can scan this material to deal with them accordingly: Handle duplicate transactions in QuickBooks Self-Employed.
Moreover, here are resources to help you organize your transactions and ensure they are posted in the appropriate category for accurate tax calculation:
We'll be here to lend a hand if you need future assistance dealing with different bank errors in QuickBooks Self-Employed. You can add a reply to this thread or post your queries directly on the Community page.
