I appreciate the work you've done to fix the issue, Zebo. I also recognize the importance of pulling your transaction in QuickBooks Online (QBO). Let me route you to our expert to help you with this one.
Since you're experiencing a bank error, I recommend contacting our customer support team. This way, they can pull up your account securely and check the cause of the problem.
Here's how you can reach them:
- Select the Help icon and click the Search tab.
- Select Contact Us.
- Provide a brief description of the issue, then Continue.
- Choose between Chat with us and Have us call you.
In the meantime, you can manually enter your transactions or import them from an Excel CSV file. This allows you to download your transactions.
In QBO, you can review your accounts to ensure they match your bank and credit card statements. For more details, check out this article: Reconcile an account in QuickBooks Online.
This thread is always open if you have additional questions or concerns about your bank. I'm ready to help you out.
