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ziggy9
Level 1

Bank Ledger does nor display transactions.It is in Reconcile mode.How do I get out of Reconcile

 
4 Comments 4
GlinetteC
Moderator

Bank Ledger does nor display transactions.It is in Reconcile mode.How do I get out of Reconcile

To close the reconcile window, click the drop-down arrow and select either Finish now, Save for later, or Close without saving, Ziggy. Let me explain each option.

 

 If you've reviewed and reconciled all your transactions and are ready to complete the process, click Finish now to finalize everything and mark the reconciliation as complete.

 

If you're not ready to finish, select Save for later to save your progress and continue later.

 

If you haven't made any changes to the transactions or want to exit without affecting anything, click Close without saving.

 

I've attached a screenshot for your visual reference:

 

To ensure that the bank register displays the transactions, return to your Chart of accounts, select the account, and then click View register. Also, make sure to filter the date range to All dates.

 

Have you heard about our QuickBooks Live Expert Assisted team? They are great at monitoring your transactions and ensuring they're allocated to the correct account. Connect with today for tailored support.

 

Please let us know if you have any other questions in the comments, and we'll be happy to address them.

ziggy9
Level 1

Bank Ledger does nor display transactions.It is in Reconcile mode.How do I get out of Reconcile

I tried but it did not work. Got myself into more trouble and now bank balance and quick books  balances are way off, by ten thousand or so. Can not reverse anything.

ziggy9
Level 1

Bank Ledger does nor display transactions.It is in Reconcile mode.How do I get out of Reconcile

It did not work. Got myself into more trouble as the bank balance and QB balance are way off.

Dont know how to reverse whatever happened.

Will allow access to my computer to solve problem.

MichaelaS
QuickBooks Team

Bank Ledger does nor display transactions.It is in Reconcile mode.How do I get out of Reconcile

I appreciate you offering access to your computer and letting me know about the issue, Ziggy. However, for security reasons, we cannot do that in the Community space. Instead, please try logging out of QuickBooks Online (QBO) and logging back in to refresh the reconciliation page.

Regarding the transactions not showing on your bank ledger, let's ensure they are assigned to the correct bank account. You can also check the audit log for any deleted transactions and recreate them if necessary.

To help match your QuickBooks and Bank balances, consider these possible fixes:
 
  • Ensure the opening balance matches your bank statement when creating the bank account in the Chart of Accounts (COA).
  • Make sure to enter all posted bank transactions in QBO including the fees and interests.
  • Check for transactions reconciled in error, as some may have been reconciled incorrectly.

If you've verified everything but still need some assistance, I suggest reaching out to our live support team.

Please let us know if you have any other questions or concerns.
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