We recently switched our corporate credit card from Chase to Bank of America.
With Chase, I could see each employee's credit card information (purchases, balance, etc.) in the Bank Transactions section of QBO as separate accounts.
With BofA, I can only see my credit card and the overarching corporate account. I thought maybe I could just link the corporate account, because that's where I see all employee cards on the BofA website. But the transactions that QBO pulls in from that account are limited to cc payments and fees.
I have tried unlinking and relinking several times. The process only allows me to connect the two accounts (the cc under my name and the overarching corporate account) and not my four employees' credit cards. I never see those cards come up as an option to link and the corporate account does not include their purchase information.
I am not sure whether this is a QBO issue or a BofA issue, but curious to know if/how others have solved this problem, if it's a new problem, if there's a fix on the way, etc. In the past, I have manually added all credit card transactions to QBO once the credit card payment is made, as split transactions, based on the cc statement. That is so messy and time consuming! I have really loved the Chase integration and hope that BofA can be just as good.
