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dennis84
Level 1

can anyone help me ? My banking transactions are showing up on my balance sheets but are no longer showing up in my register,

 
2 Comments 2
ClaireSamanthaS
QuickBooks Team

can anyone help me ? My banking transactions are showing up on my balance sheets but are no longer showing up in my register,

Hello there, Dennis. Yes, we can help double-check the bank transactions.

 

First, let’s check the filter settings in the register. QuickBooks allows filtering that may hide certain entries.

 

Here’s how:

 

  1. Hover the mouse over the All apps.
  2. Under Accounting, click the Chart of accounts.
  3. Select the bank account in question, then click View register.
  4. In the register view, check the filter settings and ensure all transactions are being displayed. Click Clear filter/View All to clear them out.

    register.png

 

Next, let’s confirm if the transactions are posted to the correct account. If they are mistakenly recorded in a different account, they won’t appear on the expected bank account’s register. Pull up the Transaction List by Date report, then verify which account the transactions are posted to. If it’s added to the wrong account, edit and change to the correct one.

 

Lastly, let’s review the Balance Sheet transactions. Drill down into the transaction by clicking the amount to see the detailed list. Then, verify that the account applied to those transactions matched the account register we are viewing.

 

If you have any questions or need help, feel free to leave a comment below. We’re always happy to assist you.

ClaireSamanthaS
QuickBooks Team

can anyone help me ? My banking transactions are showing up on my balance sheets but are no longer showing up in my register,

Hello there, @dennis84,

 

I wanted to check in and see how things are going. Did the solution we provided work for you? Hopefully, everything is now running smoothly. If it’s not, just let me know.

 

We’re here and happy to help if you need anything else!

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