Could someone explain to me how anyone outside of this forum could possibly have guessed that the solution to QBO changing or auto-adding payees, and doing so incorrectly more than 99% of the time, would be to disable a setting involving categorization? This issue has cost me hundreds of hours of billable time that I can’t bill … all because someone at QBO reconfigured the way payees are handled for downloaded transactions and apparently didn’t bother to tell anyone serious. Seriously, QBO, be better.

We recognize the value of your billable time and the effect it has on your business's financial health, @spm2005. 

Disabling the setting did not resolve the issue, as the system automatically fills the payee information. Your feedback and experience are valued. I suggest sending feedback to our product engineers. Your input is crucial in helping us understand the real-world impact of these issues. To do this, here's how:

1. Access your QuickBooks Online company.
2. Click the Gear icon on the top right corner of the screen.
3. Under the Profile column, select Feedback.
4. Enter a brief description of your feature request.
5. Once you're ready, press Send.

To keep you in the know about the latest innovations rolled out by our developers, visit the Firm of the Future. From there, you'll learn the latest news and trends about the product. 

Moreover, here is some article that provides further information on managing your bank data:

• Categorize and match online bank transactions in QuickBooks Online
• Manually upload transactions into QuickBooks Online

If you have any additional inquiries or need further support with managing bank transactions or any other QBO-related matter, please don't hesitate to utilize this thread.

I am going crazy too! They made me switch off desk top and this online version is the worst 

We´re having exactly the same issue at our end. QBO keeps on automatically adding Vendors / Customers that double up with EVERY new bank transaction, and then we need to manually delete the added double payments and customers, which you can only deactivate. Please just bring a setting that allows us to deactivate the automations on our own terms and it would also be helpful to have the options in one place. This topic popped up already one year ago!

Its unbelievable, we changed to QB to save time and now we end up with extra unnecessary tasks, and of course when contacted the support was clueless, which means even more time wasted.

Having a way to deactivate the automation on your terms can make your work more efficient, jen3006. Let me share some steps to request this setting from our developers.

I appreciate your effort in manually handling the bank transactions, as time is vital for business. We also recognize that this topic has been around for a while and that you've communicated with our experts already. Rest assured that we hear you and are working on providing a time-saving process.

Additionally, I recommend sharing this idea with our innovators. They will review and may consider implementing it based on users' suggestions. I'll show you how:

1. Go to the Gear icon at the top.
2. Under the Profile column, select Feedback.
3. Share your recommendation with the product, then click Next.

Stay updated on our recent developments by visiting our website or blog.

Here's your guide to matching and putting transactions in the correct accounts: Categorize and match online bank transactions in QuickBooks Online.

Furthermore, I've included this reference to monitor your entries and ensure the correct balance: Reconcile an account in QuickBooks Online.

My doors are always open to help you with the bank transactions. Just leave a reply, and I'll take it from there.