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Good day, summerlandhoa.
There's no option to retrieve the deleted payment. Instead, you can manually create a new one by clicking the +New icon and select Receive Payments under Customer. It's a way that you can record the amount and add it to your balance.
To guide you further, you can follow these steps. Along with these, you can refer to the sample screenshots below.
- Click the +New button and select Received Payment under Customer.
- Enter the amount and other necessary details.
You'll want to learn more about on how to record and do other basic things for the invoice and sales form.
Let me know me know anytime if you have other questions about recording transactions in QBO. Take care!
