Can someone help me with a transaction that keeps popping up in the review? Everyday I have to exclude it. My bank accounts are up to date and balanced. Frustrating.

I can see that you did everything you could, res@finisroadrvp. If that happened to me, I would be so mad too. But, no worries I'm here to ensure you'll get rid of that transaction.

First off, let me discuss some information about bank feeds in QuickBooks Online (QBO).

In QBO, the transactions in the For Review tab are those entries that are not yet reviewed. Based on the details you've provided it seems that the transactions were re-downloaded in the program. Since you've already performed the exclude function and still seeing them, let's now run the manual update to refresh the data of your bank feeds. Here's how:

1. Navigate to the Banking menu and select the Banking tab.
2. Next, click the bank account that you're working with.
3. Then, select the Update button.

For reference, check out this article: Update bank feeds. 

If the same thing happens, let's proceed in clearing your browser's cache. This unusual behavior might be caused by a piled-up cache in the browser. This speeds up the loading process of the program but, as time goes by it gets outdated which results in issues. Removing this will give a clean slate. 

Once everything is fine, you'll want to ensure that your accounts are balanced by performing the reconciliation process regularly. When finished, QBO will create a report for that session and you can use this as a guide to avoid mistakes in doing future ones. 

I'd love to know updates on how the steps go. I'm just a post away to lend a hand if you have additional concerns about managing your bank feeds. Please feel free to leave a reply below and I'll get back to you as soon as possible. Have a great week ahead and keep safe. 

I'm afraid it did not work after attempting to clear the cache. My bank accounts are balanced.  This transaction is old and keeps showing up in review.  

Hi @res@finisroadrvp,

I'll share the steps on how you can remove the old transactions from the Review tab. You can exclude these transactions to remove them. Let me guide you how.

1. Go to Banking, and then select Banking at the top.
2. From the For Review tab, mark the old transactions.
3. Click Exclude. See the image below.

This will move the transactions into the Excluded tab. For more information, check out this guide: Exclude a bank transaction you downloaded into QuickBooks Online.

I'm also adding this link in case you need help reconciling your account. It has detailed steps to guide you along: Reconcile an account in QuickBooks Online.

Don't hesitate to reach out if you need help with bank account or transactions. I'll be around to help. Take care.

I follow these steps every day.  It's a daily occurrence.  How do I stop it?

Hello there, res@finisroadrvp. I appreciate you coming back and keeping us updated.

I want to ensure this gets investigated, so we'll know why the transactions keep on appearing on the For Review tab. Since the Community is a public forum, I suggest contacting our Customer Care Team. They can perform a screen-sharing session to look for the root cause of the issue and help you apply a permanent fix.

To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent. Ensure to review their support hours to know when agents are available.

To learn how to handle transactions from bank feeds, you can read this article for your guide: Categorize and match online bank transactions in QuickBooks Online.

For additional information about the best practices when reconciling, see this link: Reconcile Hub. 

Don't hesitate to let me know if there's anything else you need help with. We're here to help you in any way. Have a good day!