cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Get unlimited expert tax help and powerful accounting in one place. Check out QuickBooks Online + Live Expert Tax.
CarlosBFFWD
Level 1

CANT VERIFY BANK ACCOUNT

RECEIVED THE TWO DEPOSITS BUT DONT KNOW WHERE TO FILL THAT INFO.

 

NOT PAYROLL.

5 Comments 5
DebSheenD
QuickBooks Team

CANT VERIFY BANK ACCOUNT

Welcome to the Community space, @CarlosBFFWD

 

I'm here to help you verify bank account in processing payments to your contractors in QuickBooks Online (QBO).


Since you've received two deposits in your account, go back to QuickBooks to verify the transactions.

 

Here's how:

 

  1. Click on Banking, then QuickBooks Checking.
  2. Select Verify bank. Some banks don't require verification. Instead, you can just select Add to connect your bank.
  3. Enter the two deposit amounts sent from QuickBooks. The order doesn't matter.
  4. Hit Confirm.

 

You may also open this article for more information: Use your QuickBooks Checking account.

 

I've also added this article for additional information you haven't received an email: Unable to receive Intuit email from QuickBooks Payments.


I'm all ears if you have additional clarifications about payment-related concerns in QuickBooks. Simply leave a reply below and I'll circle back to help you.

Willie24
Level 1

CANT VERIFY BANK ACCOUNT

I received three test deposits.  Do I just try different combinations?  The first two don't work.

JaeAnnC
QuickBooks Team

CANT VERIFY BANK ACCOUNT

I'd like to address the issue about test deposits to verify your bank account in QuickBooks Checking, @Willie24.

 

Please know that when entering test deposits, the order doesn't matter. Also, QuickBooks only sends two small deposits to the account. Since you received three, I recommend checking their descriptions to ensure they're intended for the test deposits.

 

If the issue persists, I recommend reaching out to our QuickBooks Checking support team. They can provide assistance via a screen-sharing tool to continue with the bank verification process.

 

To do that:

 

  1. Go to the Help icon.
  2. Enter a brief description of your concern in the search field.
  3. Select Contact Us.
  4. Choose between Chat with us and Have us call you.

 

Moreover, you can create envelopes with QuickBooks Checking to save money and set it aside for further expenses.

 

The Community team is here to help whenever you have additional questions about verifying your QuickBooks Checking bank account. We're always here to assist. Keep safe.

Reos
Level 1

CANT VERIFY BANK ACCOUNT

There were 3 small payments, and the verification is asking for 2

so it wont verify

JanbonN
QuickBooks Team

CANT VERIFY BANK ACCOUNT

Hello there, Reos. I'm here to ensure you successfully verify your bank accounts when connecting to QuickBooks Checking. 

 

As my colleague JaeAnnC mentioned, QuickBooks only sends two small deposits to your account within three business days. However, since you’ve received three deposits, I recommend thoroughly reviewing your bank statement and comparing it to the transactions in QuickBooks. Then, use similar deposits to verify your account.

 

For more detailed guidance, you can check out this helpful article: Use your QuickBooks Checking account.

 

If you’re still encountering challenges with the verification process, don’t hesitate to reach out to our live support team. They have the tools and expertise to access your account, identify the underlying issue, and provide a prompt resolution.

 

Additionally, you can refer to this article about the common question about QuickBooks Checking: QuickBooks Checking FAQ.

 

Please let us know if you have other concerns about verifying your bank account in QBO, Reos. We're here to help you in any way we can.

Log in today
Get expert help and peer support to tackle all your QuickBooks questions effortlessly.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up