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When our MynaBank 5955 account was reconciled for 8/2018 & 9/2018 we accidentally entered the year as 2019 as the ending date. How can I fix this?
I attached an image to show the problem.
Hey there, MynaBay.
Let me welcome you first to the Online family. I’ll be your guide today, so you can enter the correct statement ending date.
To start off, undo the reconciliation so you can update the date. Let me guide you how.
If you’re using the QuickBooks Online Account version, the Undo Reconciliation feature can help unreconciled transactions by batch.
Next, reconcile the account and make sure to enter the correct statement ending date. Here’s how:
I’m also adding articles with detailed information and screenshots about the process:
Once done, you should now see the correct statement ending date.
If you need further assistance with any of these steps, let me know by posting a comment below. I’m always ready to help. Have a great rest of your day!