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Sarah Lawrence
Level 1

Changing Bank Account Numbers

Hi, I recently had to change account numbers at my current bank mid-month.  I need direction as to how to make the necessary changes in QB. QB is currently downloading transactions past the account conversion date and displaying them as Forced Pay.  I'm also not sure how to reconcile the two accounts for that month.  I haven't created a new Bank in the Chart of Accounts as I wasn't sure if that was the right path to remedy my situation.

Thanks in Advance!

Solved
Best answer February 03, 2024

Best Answers
Rasa-LilaM
QuickBooks Team

Changing Bank Account Numbers

Thank you for reaching out to the Community about your banking concern, Sarah.

 

Handling changes to your bank account in the middle of the month can be challenging, especially when updating your information in QuickBooks Online (QBO) and reconciling your accounts. It's crucial to make sure that your financial records accurately show these modifications. Let me guide you on how to address your concern.

 

Based on the scenario, I recommend seeking advice from your account on whether to set up a new account in QBO or update the bank account number on the existing one. This will ensure that your financial records are well-managed and make reconciliation easier.

 

If you need to create a new bank account, make sure to first disconnect the bank feeds for your old account number and then connect the new one. Prior to troubleshooting, it's important to categorize the downloaded data in the For review tab to ensure they're properly recorded in the register. Afterward, proceed with the reconciliation process.

 

To disconnect:

 

  1. In your company, head to the Transactions tab and choose Bank transactions.
  2. Select the blue bank square for the account you're working on. 
  3. Click the Edit ✎ icon and choose Edit account info.
  4. Tick the Disconnect this account on save checkbox.
  5. Press the Save and close button.

 

Next, follow the steps in this article to link your bank account: Categorize online bank transactions in QuickBooks Online. 

 

If you'll have to change the account number for the old account, proceed to the Banking page to update the information. Here's how:

 

  1. In your company, head to the Transactions menu on the left panel and choose Bank transactions.
  2. Select the tile for the account you're working on and click the Edit ✎ icon.
  3. Select Edit sign-in info and update the account number from there. 

 

This reference has everything you need to know about handling bank errors or issues with downloading transactions in QuickBooks Online:  What to do if you get a bank error or can't download transactions in QuickBooks Online. It includes links to some online banking errors as well as instructions to perform a manual update. 

 

Moreover, these resources can help expedite the categorization of your transactions and steps on updating bank information for payroll and QuickBooks Payments:

 

 

 If you have other banking-related concerns or questions about managing your books and reconciling an account, drop a comment below and tag my name. I'll get back to help you the best that I can, @Sarah.

View solution in original post

1 Comment 1
Rasa-LilaM
QuickBooks Team

Changing Bank Account Numbers

Thank you for reaching out to the Community about your banking concern, Sarah.

 

Handling changes to your bank account in the middle of the month can be challenging, especially when updating your information in QuickBooks Online (QBO) and reconciling your accounts. It's crucial to make sure that your financial records accurately show these modifications. Let me guide you on how to address your concern.

 

Based on the scenario, I recommend seeking advice from your account on whether to set up a new account in QBO or update the bank account number on the existing one. This will ensure that your financial records are well-managed and make reconciliation easier.

 

If you need to create a new bank account, make sure to first disconnect the bank feeds for your old account number and then connect the new one. Prior to troubleshooting, it's important to categorize the downloaded data in the For review tab to ensure they're properly recorded in the register. Afterward, proceed with the reconciliation process.

 

To disconnect:

 

  1. In your company, head to the Transactions tab and choose Bank transactions.
  2. Select the blue bank square for the account you're working on. 
  3. Click the Edit ✎ icon and choose Edit account info.
  4. Tick the Disconnect this account on save checkbox.
  5. Press the Save and close button.

 

Next, follow the steps in this article to link your bank account: Categorize online bank transactions in QuickBooks Online. 

 

If you'll have to change the account number for the old account, proceed to the Banking page to update the information. Here's how:

 

  1. In your company, head to the Transactions menu on the left panel and choose Bank transactions.
  2. Select the tile for the account you're working on and click the Edit ✎ icon.
  3. Select Edit sign-in info and update the account number from there. 

 

This reference has everything you need to know about handling bank errors or issues with downloading transactions in QuickBooks Online:  What to do if you get a bank error or can't download transactions in QuickBooks Online. It includes links to some online banking errors as well as instructions to perform a manual update. 

 

Moreover, these resources can help expedite the categorization of your transactions and steps on updating bank information for payroll and QuickBooks Payments:

 

 

 If you have other banking-related concerns or questions about managing your books and reconciling an account, drop a comment below and tag my name. I'll get back to help you the best that I can, @Sarah.

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