Welcome to the QuickBooks Community, @mhattwood.
I'm here to further discuss some details about your concern.
Data flows in QuickBooks Online (QBO) depends upon what your financial institution sends over. You'll want to reach out to your bank to further check the transactions.
Meanwhile, you can exclude the duplicate charges in QBO. Here's how:
If verified that everything is fine on your bank's end, I'd recommend reaching out to our Customer Care team. This way they can further check the cause of why charges are posted multiple times.
I've got here helpful links that you can open to get additional information about charges on your account:
Also, reconciling your account to ensure the amounts match your real-life bank and credit card statements is a breeze in QBO. Feel free to visit our Reconciliation hub for the detailed steps.
Please touch base with me here should you have any additional banking questions or concerns, I'm always happy to lend a helping hand. Have a great day ahead.
Thank you for the instructions on removing duplicate charges in batch. I will contact my bank first, as it's only happening with my credit account it might be something they are doing on their end.
Hey there again, @mhattwood.
Thanks for coming back and letting us know what your next steps will be.
Also, this sounds like a plan!
Don't forget to reach back out to tell us how the phone call went with your credit card. We're always here to have your back. I'll be waiting for your response!