Thank you for reaching out regarding the issues you're experiencing on the Connect Bank page in QuickBooks Online. We want to ensure you have a positive experience, Jeremy.
When QuickBooks isn't behaving as expected, I recommend using a private or incognito window to rule out errors or glitches.
You can use the following keyboard shortcuts depending on your browser:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Shift + Ctrl + P
- Microsoft Edge: Ctrl + Shift + N
After that, switch back to your regular browser and clear its cache to refresh the website's preferences. I recommend using the system's supported browser for the best and most secure experience.
Alternatively, you have the option to upload your bank transactions manually. Here's an article for the instructions: Manually upload transactions into QuickBooks Online.
Additionally, here are some resources to help you manage your bank transactions efficiently
We appreciate your patience and understanding, Jeremy. Please let us know if you need further assistance or have additional information to share. We're dedicated to ensuring your bank connection works seamlessly.
