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QB On line is a rip off. if you do property management for clients and have 15 to 20 separate account you will end up paying intuit all you made for property management plus some on the top. QB On line is not cheap. beside it doesn't have the bells and whistles that QB desk top has.
I have been using QB since 1992. that is 30 years. It was a good software but now the business manager of Intuit has decided to make more money by milking people on an On-Line version which not good either. The management is missing a crucial point and that is customer satisfaction. They have walked away from it few years ago by increasing costs and producing a mediocre product on line.
There is an enigma in converting CVS Files to QBO format. There is some independent convertor, but none is really good.
I hope this communication gets to higher ups in Intuit to make or create versions people can use. Like property management version with direct deposit option, or a CVS convertor plug in which Google says there is but no one can find. Intuit can still make more money, actually lot more since there literally no competition for them in property management and CVS to QBO convertor. But seems they are sleep behind the wheel.
Hi Carnegie,
First of, thank you for being such a loyal customer.
Technologies are constantly upgrading and businesses are also coping with these changes. Over time, we get many clients, and almost everyone has many requests for their businesses. For example, payment automation or faster payment options, enhancements on the Reports feature, their interest in apps which becomes the trend nowadays, etc. We're trying to address things like this, and we know that enhancements and innovations come with costs. However, we also want to maintain a balance for other clients who prefer to handle business in a traditional way.
Feel free to submit your feedback about how you feel about our products including your request to have a convertor plug. In QuickBooks Desktop, click Help and choose Send Feedback Online. In QuickBooks Online, click the Gear icon and select Feedback. Feedback goes straight to our product development team so they can consider making improvements in future updates.
You can always go back to this thread if you have other concerns. Take care and have a good one.
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