Discovering undocumented limits for QuickBooks Mobile Check Deposit

Thanks for reaching out to the Community, kdziedz1.

Since you're receiving a message advising that you can deposit 20 checks every 30 days, you have a check limit on your QuickBooks Checking account. To see the account's transaction limits, sign in to it on a mobile device. They'll be displayed when you snap a check.

If you'd like to look into the possibility of submitting a request to raise these limits, I'd recommend getting in touch with our QuickBooks Payments team. They'll be able to pull up your QuickBooks Checking account in a secure environment, conduct further research with you, and see if it's possible to look into raising these limits.

They can be reached while you're signed in.

Here's how:

1. Use the Help (?) icon.
   
   
    
2. Click Contact Us.
   
   
    
3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
   
   
    
4. Select Start messaging or Get a call.
   
   

Be sure to review their support hours so you'll know when agents are available.

I've also included a couple detailed resources about working with mobile check deposit which may come in handy moving forward: 
 

• Use mobile check deposit
• Find out more about mobile check deposit

Please don't hesitate to send a reply if there's any questions. Have a wonderful Wednesday!

I followed the instructions above and received a call back from QB and they advised me to contact Green Dot with a number they supplied. Unfortunately, that was wrong too.  You must get in touch with the payments department at QuickBooks. Eventually I was able to speak to a knowledgeable support person who informed that the limits are based on an algorithm and cannot be manually overridden. Hopefully this low number will increase soon as I cannot run a business on being able to deposit less than 1 check a day.