I'll help you fix this, sdwebb41302.
Importing errors in the program are mostly caused by the accumulated cache and cookies in the browser. To rule this out, you can try accessing your QBO company using an incognito or private window. This mode doesn't save your web searches, site data, and cookies. Here are the shortcut keys:
- Ctrl + Shift + N for Google Chrome
- Ctrl + Shift + P for Firefox & Microsoft Edge
- Command + Shift + N for Safari
If you're now able to import your trips, go back to your regular browser and then, clear its cache to delete the accumulated junk files and improve your browsing experience. Switching to other supported browsers can also help resolve this issue.
I'm also adding this article to learn how to record business miles for one or more vehicles in QBSE: Automatically track mileage.
Don't hesitate to add a reply below if you have any other concerns or further questions. Have a great rest of the day.