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Etsy and quickbooks are not syncing. I'm missing months of transactions. Is there something I can do to make these two get along and start talking again???

 
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Etsy and quickbooks are not syncing. I'm missing months of transactions. Is there something I can do to make these two get along and start talking again???

Thanks for posting in the Community, @motoqua-road. I'm here to ensure you'll get the right support to sync your Etsy transactions in QuickBooks Self-Employed (QBSE). 

 

There isn't something you can do since refreshing the Etsy missing transactions needs the assistance of our Customer Care Team. They have specialized tools, such as Fetch Etsy transactions, to get the missing transactions downloaded to the program. This ensures your Etsy records are up to date. They are available from 6:00 am to 6:00 pm PST (Mondays to Fridays) and from 6:00 am to 3:00 pm PST (Saturdays). I'll guide you how. 

  1. Go to the Help menu at the upper right. 
  2. Select Contact us
  3. Enter Etsy and QBSE are not syncing in the Ask a question (or tell us what's wrong) box. 
  4. Hit Continue
  5. Choose a way to connect with a support agent. 


The screenshot below shows you the last three steps. 

MissingEtsyTransactions.PNG

 

Once downloaded, you can categorize and edit your Etsy transactions. You'll have to select PersonalBusiness, or Split as the type, and choose the appropriate categories for them. This ensures your financial records are correct. For more information, visit this article: Categorizing Transactions. This link also has the same process in categorizing your other bank transactions.

 

I'm just a comment away if you need further assistance. Have a great day, @motoqua-road.

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