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MMLAZ
New Member

FirstBank of Colorado - Automatic Bank Feed Stopped Working

Hi everyone,

Wondering if anyone else is running into this…

I bank with FirstBank of Colorado (www.Efirstbank.com), and about four weeks ago my automatic bank feed in QuickBooks Online suddenly stopped downloading transactions. Nothing changed on my end. I spoke to the bank and they confirmed everything is fine on their side.

I’ve contacted QuickBooks support multiple times (including “Level 2 tech”) and still can’t get it resolved. I keep getting various errors — mainly error 6000. I noticed on the Quicken forum that this issue has been acknowledged over there, but I haven’t seen anything concrete for QuickBooks Online.

Right now I’m stuck manually downloading transactions for multiple accounts. It’s time-consuming, and if I accidentally download a file/transaction twice, QuickBooks just imports duplicates instead of recognizing that the transaction was already entered.

Has anyone found a workaround or experienced the same issue with FirstBank of Colorado? Any insight or solution would be greatly appreciated.

Thank you!

2 Comments 2
goldengateelectr
Level 2

FirstBank of Colorado - Automatic Bank Feed Stopped Working

Hello.

we bank with First Bank as well.

For a month now our Credit Card expenses come in as deposits and our payments on the credit card account go out as expenses. Basically, the feed is reversed.

I spoke with the bank and the bank feed going out is fine.

It is the way QB brings the feed in and QB has not offered any solution whatsoever.

ZackE
Moderator

FirstBank of Colorado - Automatic Bank Feed Stopped Working

Thanks for getting involved with this thread, goldengateelectr.

 

When using QuickBooks, credit card expenses are recorded as deposits when they're received from customers, while payments made on a credit card account are recorded as expenses when your company pays the bill.

 

For example, when a customer uses a credit card to make a purchase, the business will recognize the revenue and records a receivable from your credit card company. When they transfer the funds to the business's bank account, the receivable is cleared, and cash is increased. When you make payments to credit card companies, it will be recorded as an expense and the payable to the credit card company. This accounting treatment ensures accurate financial reporting and helps manage cash flow effectively.

 

I've also included a couple detailed resources about using QuickBooks which may come in handy moving forward:
 

 

Please feel welcome to send a reply if there's any additional questions. Have a wonderful Friday!

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