Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
dbarlowrmi
Level 1

How do I correct a transaction date that QuickBooks entered for tax payment?

Bank statements for reconciliation run calendar days. QBO posted tax payment on 11/2, but bank actually processed on 10/30, can't balance October statement cause the QBO transaction doesn't show up. How do I change the date that QBO entered?
1 Comment 1
Rose-A
Moderator

How do I correct a transaction date that QuickBooks entered for tax payment?

Good day, dbarlowrmi.

 

If the tax payment is manually recorded (non-electronic payments), we can delete and recreate the transaction to correct the payment date.

 

Here's how to delete the tax payment:

 

  1. Go to Taxes on the left side menu.
  2. Select Payroll tax.
  3. Tick the View tax payments you have made under Pay Taxes.
  4. Choose the Date Range of the payment. 
  5. Click the Tax Payment and tap the Delete button. 
  6. Press Yes to confirm. 

Once done, enter the tax payment in QuickBooks with the correct transactions date. Just follow the steps and details in this article: Recording prior tax payments. However, if the payment is processed electronically, the option to delete it is unavailable. I'd suggest contacting our Payroll Support Team to get this corrected.

 

Please be reminded that our Support Team is available from 6:00 AM until 6:00 PM on weekdays, and 6:00 AM till 3:00 PM on Saturdays. Here's how to contact us:


1. Click the Help (?) icon.

2. Choose Contact Us.

3. Enter a  brief description of your situation in the What can we help you with? area, then click Let's talk.

4. You'll be presented with a few options for connecting with Intuit. Select Get a call.

 

Additionally, these write-ups give some helpful pointers on the reconciliation process:

 

Reconcile an account in QuickBooks Online.

Fix issues when you're reconciling accounts in QuickBooks Online.

 

You can always drop a comment below if you have follow-up questions, I'm here to help. Happy Holidays!

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us