cancel
Showing results for 
Search instead for 
Did you mean: 
GailMichigan
Level 1

How do I delete recurring transactions if I don't subscribe to that plan. I used to use recurring before it cost extra.

 
3 Comments 3
LieraMarie_A
QuickBooks Team

How do I delete recurring transactions if I don't subscribe to that plan. I used to use recurring before it cost extra.

This is just the place to get the answers you're looking for, @GailMichigan.

 

Were you subscribed to a higher QuickBooks Online version? Recurring transactions are available in Essentials and Plus. When you switch to Simple Start, it will automatically turn off the recurring transactions templates. Thus, you won't be able to access them.

 

Should you decide to upgrade, check out the available plans to see which subscription level is right for you.

 

Here's how to upgrade your subscription:

  1. Sign in to QuickBooks Online as a primary or company admin.
  2. Select Settings ⚙ and then Account and settings.
  3. Select the Billing & Subscription tab.
  4. Make sure your payment info is up-to-date.
  5. In the QuickBooks Online section, select Upgrade your plan.
  6. Review the available plans and then select Choose plan.
  7. Follow the on-screen steps to upgrade your plan.

 

Stay in touch with us if you have any other questions or concerns about your account. The Community is just a post away.

afossas
Level 1

How do I delete recurring transactions if I don't subscribe to that plan. I used to use recurring before it cost extra.

So in order to cancel a recurring payment on Simple Start I need to upgrade first? then downgrade?!

ReymondO
QuickBooks Team

How do I delete recurring transactions if I don't subscribe to that plan. I used to use recurring before it cost extra.

Hi there, @afossas.

 

It seems that you've posted a similar concern on the other thread. I've already provided a response with regards to your recurring payment issue. 

 

You can check out my reply in this link: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-on-quicobooks-simple-sta...

 

Additionally, you can read through these links to learn more about creating recurring transactions:

 

Please don't hesitate to reach back out if you have further questions or concerns. Take care and have a wonderful day.

Need to get in touch?

Contact us