Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
redopal7
New Member

How do I find missing bank transactions? I am missing a month and a half of banking transactions and have already tried clearing cache and downloading csv files

 
1 Comment 1
LollyNino_C
QuickBooks Team

How do I find missing bank transactions? I am missing a month and a half of banking transactions and have already tried clearing cache and downloading csv files

Hi @redopal7. I appreciate your efforts in getting this fixed. To help us figure out why your bank transaction isn’t appearing, can you share the name of the financial institution that linked to your QuickBooks Online?

 

In the meantime, log into your bank's website directly to check for any alerts or maintenance notifications that might be delaying the sync. If everything looks good there, ensure your For Review tab filters are set to "All Transactions" and "All Dates" so nothing is hidden from view. You can also check the Excluded tab, to find a missing transaction there, simply select it and click Undo to move it back. If the data still hasn't appeared, go to the Bank transactions tab and click Update in the top right corner to manually refresh the connection.

 

si.png


If you have other inquiries about handling bank accounts or managing bank transactions inside the program. Feel free to visit us anytime or comment below.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us