Hello there, tfraner1,
If you're trying to connect your bank account in QuickBooks Online, follow these steps:
- Click Banking on the left pane.
- Select Connect Account or select Add account if you've already created an account.
- Search for your bank using the bank's name or bank's URL.
- Select Continue.
If you're trying to import bank transactions, check this article: Import bank transactions using Excel CSV files.
Stay in touch with me if you need further assistance.