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How to restore a deleted bank account

I need to update some transactions (service/account) but I'm unable to save because of an old bank account I deleted
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Best answer 10-15-2018

Accepted Solutions
Community Contributor *

Hi there tilewithstylesc, I'd be more than happy to help...

Hi there tilewithstylesc,

I'd be more than happy to help you with this!

Here's how you can restore a deleted bank account in QuickBooks Online:

  1. Click the Transactions tab on the left.
  2. Choose Chart of Accounts.
  3. In the Chart of Accounts table, click the Gear icon at the upper right corner.
  4. Put a check mark in the Include Inactive box.
  5. Find the specific account you like to restore and click the Make active option at the far right.

I've included a couple of screenshots for you.

Please let me know if you need anything else.

4 Comments
Community Contributor *

Hi there tilewithstylesc, I'd be more than happy to help...

Hi there tilewithstylesc,

I'd be more than happy to help you with this!

Here's how you can restore a deleted bank account in QuickBooks Online:

  1. Click the Transactions tab on the left.
  2. Choose Chart of Accounts.
  3. In the Chart of Accounts table, click the Gear icon at the upper right corner.
  4. Put a check mark in the Include Inactive box.
  5. Find the specific account you like to restore and click the Make active option at the far right.

I've included a couple of screenshots for you.

Please let me know if you need anything else.

Not applicable

When I follow these steps my accounts don't even show up...

When I follow these steps my accounts don't even show up as inactive. What should I do?
Not applicable

Re: Hi there tilewithstylesc, I'd be more than happy to help...

Hi, I've deactivated my bank account by mistake.  I did exactly as you explain on top; the account is back by all my info is lost. How do I restore that?

 

QuickBooks Team

Re: Hi there tilewithstylesc, I'd be more than happy to help...

Hi there, @Riana!

 

Allow me to share a few insights and help you restore your transactions after activating a deactivated bank account.

 

To start, QuickBooks can only restore 60 days old transactions after you activated a deleted account. With this, let's go back and review your transactions from your bank register.

 

Let me show you how:

  1. Go to the Accounting page.
  2. Select Chart of Accounts.
  3. Find your bank account.
  4. Under the ACTION column, click View register.

Once done, you'll be able to review all your 60 days old transactions. In addition, I've included our detailed guide in accessing your bank's register.

 

Secondly, you'll have to download and manually upload all your transactions which are beyond 60 days old. Please know that you'll have to download your transactions directly from your bank's website. You can have it in batch to minimize the sizes of your file and make sure to select any of the file formats, QuickBooks can accept. These are CSV, QFX, QBO, and OFX.

 

After downloading your transactions, here's how you can upload them:

  1. Go to the Banking page.
  2. Click the Update drop-down menu.
  3. Choose File Upload.
  4. Hit Browse.
  5. Select your downloaded banking transactions file/s.
  6. Click Next and the Finish.

This way, you'll be able to restore and review your banking transactions. Just go to the For Review tab in the Banking Page. And then manually add or match your transactions.

 

Here's an article you can read to learn more about uploading your banking transactions: How to Upload More Than 90 Days of Bank Transactions?

 

I'll be always around to lend you a  helping hand if you have any other questions about your banking transactions. Have a great day!

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