How to undo approved bank feeds?

Leo13 · ‎March 26, 2019

Hello, I recently just downloaded a lot of transactions from the bank to Quickbooks Desktop and I accidentally approved a couple deposits that were automatically matched. On the other hand I have a program that I do invoices with and it automatically puts in invoices and deposits whenever we get paid/ make an invoice. My question is how do I undo those deposits I approved?

My other question is where did those automatically matched transactions go, because when I checked through the register it doesn't seem like they are there?

MaryGraceS · ‎March 26, 2019

Hello, Leo13.

It's nice to have you in the Community. Allow me to help share some information about matching and unmatching transactions from your bank feeds.

You can remove multiple deposits you've approved from the Transaction list window. Let me walk you through how to do it at one time in QuickBooks.

From the Banking menu, select Banking Feeds.
Select Bank Feeds Center.
On the left pane, select a specific bank account.
Click the Transaction List button.
On the Transactions List window, mark all transactions you need to undo.
Click the Batch Actions drop-down and select Ignore.

After that, you need to categorize the payee and account to save the changes. Once done, Quick Add the transaction to the register so that it won't go back to the Auto-Matched again.

Here's how:

On Transaction List page, find the unmatched transactions.
On the ACTION column, click the drop-down and select Add More Details.
Add the Payee and Account name, and other information.
Click Add to QuickBooks.
On the ACTION column again, click the drop-down and select Quick Add.

The following article contains more information about this: Add and match Bank Feed transactions.

To answer your second question, generally, the downloaded transaction will be added to your register in QuickBooks. To better isolate your case, I recommend checking your bank register through the Chart of Accounts.

Here's how:

Go to Lists and choose Chart of Accounts.
Double-click on the bank account to see the register.
Find the downloaded transaction.

You can also use the Find command tool to see the transactions easily. Just click the Go to button at the top left, then enter the desired filters. Click Back or Next to locate them.

These resources should help to get you back on track to manage your downloaded transactions. Drop me a comment below if you have any additional questions about bank feeds. I'll be happy to help you further. Have a great day ahead.

View solution in original post

MaryGraceS · ‎March 26, 2019

Hello, Leo13.

It's nice to have you in the Community. Allow me to help share some information about matching and unmatching transactions from your bank feeds.

You can remove multiple deposits you've approved from the Transaction list window. Let me walk you through how to do it at one time in QuickBooks.

From the Banking menu, select Banking Feeds.
Select Bank Feeds Center.
On the left pane, select a specific bank account.
Click the Transaction List button.
On the Transactions List window, mark all transactions you need to undo.
Click the Batch Actions drop-down and select Ignore.

After that, you need to categorize the payee and account to save the changes. Once done, Quick Add the transaction to the register so that it won't go back to the Auto-Matched again.

Here's how:

On Transaction List page, find the unmatched transactions.
On the ACTION column, click the drop-down and select Add More Details.
Add the Payee and Account name, and other information.
Click Add to QuickBooks.
On the ACTION column again, click the drop-down and select Quick Add.

The following article contains more information about this: Add and match Bank Feed transactions.

To answer your second question, generally, the downloaded transaction will be added to your register in QuickBooks. To better isolate your case, I recommend checking your bank register through the Chart of Accounts.

Here's how:

Go to Lists and choose Chart of Accounts.
Double-click on the bank account to see the register.
Find the downloaded transaction.

You can also use the Find command tool to see the transactions easily. Just click the Go to button at the top left, then enter the desired filters. Click Back or Next to locate them.

These resources should help to get you back on track to manage your downloaded transactions. Drop me a comment below if you have any additional questions about bank feeds. I'll be happy to help you further. Have a great day ahead.

PBG · ‎January 16, 2020

Hi @MaryGraceS

I have a similar situation as the described above and I followed your instructions for solution. However, I do not have this button "Transaction list". I already finished with the matching/ adding process and now it says "There are no transactions to review".

I need something like the undo button in Quickbooks Online where you can go to all the transactions that reviewed and click undo. Is here, in Quickbooks Pro a similar place where I can do this?

KlentB · ‎January 16, 2020

Hi there, PBG.

As of the moment, QuickBooks desktop doesn't have the undo button. If you want to recategorize the transaction, we can edit it in the register. If you want to remove the transaction, you'll have to delete the transaction. We'll have to take note deleting means taking out the transaction completely.

Here's how to edit:

Select Lists from the top menu bar.
Choose Chart of Accounts.
Select the appropriate bank account.
Search the transaction, click it.
Edit the transaction.
Hit Save & Close.

You can follow these steps to delete the transaction (if you wish to remove it):

Select Lists from the top menu bar.
Choose Chart of Accounts.
Select the appropriate bank account.
Search the transaction, click it.
Click the Delete (X) button.
Hit OK to confirm.

I've added an article that will guide you in handling bank transactions in QuickBooks: Add and match Bank Feed transactions.

If you have any other concerns or questions about matching bank transactions, please tag me in your comment below. I'll keep an eye out on your response.

JT81 · ‎February 05, 2022

I have the same issue and hope you can help me. I added a transaction from the bank feed to the wrong account. I then went into chart of accounts and deleted the transaction thinking it would show back up in the bank feed so I could apply to the correct account, however it did not show back up in the bank feed. How do I apply it to the correct transaction now?

JT81 · ‎February 05, 2022

I have the same issue and hope you can help me. I added a transaction from the bank feed to the wrong transaction. I then went into chart of accounts and deleted the transaction thinking it would show back up in the bank feed so I could apply it to the correct transaction, however it does not show back up in the bank feed. How do I apply it to the correct transaction now?

GlinetteC · ‎February 05, 2022

Glad to have you here, JT81.

Let me help you sort this out.

Since you've deleted a transaction, you can manually add it to your bank register. Make sure to add them to the correct account.

I'll show you how:

Go to the Banking menu > Bank Feeds > Bank Feeds Center.
Choose the appropriate account.
Click on the drop-down menu beside Create New.
Enter the required fields.
Click on Save and Close.

The following steps should help you get those transactions in your bank feeds.

I've attached articles about managing your downloaded transaction and resolving import issues.

I'll be around to keep helping if you have additional questions about banking. Have a great weekend!

OXhN · ‎March 11, 2022

I am using QuicckBooks Desktop Pro Plus 2022 and do now have steps 3 - 6 available. What would be the steps for my version?

JessT · ‎March 11, 2022

Thank you for jumping in, OXhN.

I would like to clarify that undoing a transaction is not a feature in QuickBooks Desktop. However, you can follow the steps that KlentB shared to delete or recategorize your transactions in your register.

I also want to share that QB Desktop has three bank feed modes, and each of them has a corresponding interface and features in the Bank Feed Center. One of these, called Regular mode, allows you to unmatch bank transactions but won't remove their matching entry from the register. Aside from that, you can only unmatch the ones that you've matched while in that mode.

Here are the steps to change the bank mode, if you are interested:

From the Edit menu, select Preferences.
Choose Checking and click Company Preferences.
Go to the BANK FEEDS section.
Choose a mode by clicking its radio button.
Click OK to save your changes, and go to the Bank Feeds Center to see the new interface.

I'm also including these articles as references for your next steps after consolidating your transactions within a particular statement period.

I'm available if you have more questions about managing your bank transactions or anything about QuickBooks Desktop. In case I'm not available, one of my colleagues will respond and continue to assist you.

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How to undo approved bank feeds?