I am getting the following error when matching banking transactions: "Unexpected Internal Error. (-30000)"This is only happening in the Paypal Bank account.Not all items

Thank you for confirming that the transactions were entered correctly in QuickBooks Online, Curtis.

While I would love to assist you directly, this issue requires a detailed review by our Live Support Team. This approach ensures you can directly match your PayPal transactions with your manually entered transactions in QuickBooks Online. To get in touch with them, you can check their support hours in this article: Get help with QuickBooks products and services.

In the meantime, manually clearing the transactions from your register and excluding the ones through the Bank Transactions page are the best course of action. These will help prevent duplicates in your records and allow for a smooth reconciliation of your PayPal account.

If you have any other questions or concerns, don’t hesitate to reach out. We’re always here to help.

That usually happens when PayPal or bank feeds get slightly out of sync QuickBooks sometimes imports the same transfer twice or misses one side.

I’ve been working on a tool called reconcilebook that automates this process it connects directly to QuickBooks, detects duplicates, and matches PayPal transactions automatically before reconciliation.

Once everything’s clean, you can export it straight back into quickbooks or excel for final reporting or review. It’s been a big help for catching these PayPal sync issues.