I appreciate your patience with going through those troubleshooting steps, Almondubs. Since the issue persists, I'll point you in the right direction for support.
You can contact QuickBooks Online Support to help you enable the buttons and link your bank account successfully. They can perform screen-sharing and possess the tools and expertise to resolve this issue. Here are the steps to contact them:
- Log in to your QuickBooks Online Solopreneur Account.
- Click Help and select the Search tab.
- Press Contact Us and enter the appropriate topic of your concern to connect to the right expert.
- Choose a way to connect with us:
- Have us call you - get a call back from the next available agent.
- Chat with us - start a conversation with support personnel.
Alternatively, you can access this function by signing in to your QuickBooks Online Solopreneur account using a web browser.
Check out this article for tips on managing your finances as a solopreneur, as well as FAQs related to it:
Furthermore, here's a resource to maintain organized financial records and streamline your bookkeeping process for future use: Categorize bank transactions in QuickBooks Solopreneur.
Don’t hesitate to contact us for any additional bank questions or concerns. Your ability to manage your finances smoothly is our priority, and we’re here to support you every step of the way.